Privacy Policy

Acceptance

Your access to and use of the Website and Downloadable Applications is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website and Downloadable Applications.

By accessing or using the Website and Downloadable Applications, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website and Downloadable Applications.

Information

We collect any and all information that you enter on this Website and Downloadable Applications or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

Purpose

We collect this information to:

• Perform services
• Process or fulfill orders or transactions
• Provide customer service
• Short-term transient use (e.g.: verifiy your email address)

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a Website and Downloadable Applications and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

This Website and Downloadable Applications collects cookies and may use cookies for reasons including, but not limited to:

• Identify if you are signed in to the Website and Downloadable Applications
• Analyze our web traffic using an analytics package
• Test content on the Website and Downloadable Applications
• Store information about your preferences
• Recognize when you return to the Website and Downloadable Applications.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website and Downloadable Applications.

Children's Privacy

This Website and Downloadable Applications is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website and Downloadable Applications.

Analytics Programs

This Website and Downloadable Applications uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all personal information that we collect until the workspaces you are a member of are deleted.

Marketing

We may use the information that we collect about you to personalize our communication and other marketing purposes. We do not use your information to advertise to you or share it with third parties.

Your rights

You may have the following rights with regard to your personal information:

• The right to access your information.
• The right to request that we delete all or some of the personal information that we have collected on you.
• The right to ask us to transmit your personal information that we have collected on your to another provider (where technically feasible).
• The right to request that we amend any of the information that we have collected about you.
• The right to withdraw your consent to the processing of your data.
• The right to request that we restrict the processing of your data.
• The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

You may exercise these rights at any time by emailing us at hello@eo.chat. Please note that we may ask you to verify your identity before we can exercise any of these rights.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Accountability

The following department is accountable and responsible for our privacy practices and procedures:

Team Echo
hello@eo.chat

You may lodge a complaint with us by contacting the department accountable and responsible for our privacy practices and procedures at the contact information above.

Location of Data Processing

All data processing activities undertaken by us take place in California.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated privacy policy to this Website and Downloadable Applications.

Questions

If you have any questions about this Privacy Policy, please contact us at hello@eo.chat.